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Error blocking 911 calls from users with Microsoft Teams fix


Image of the article titled Update Now to fix the bug that prevents Android users with Microsoft Teams from calling 911

Photo: Josh Adelson/AFP (Getty Images)

Fixed a bug that prevented a small number of Android users from calling 911 if they had Microsoft Teams installed and were not signed in to The latest version of the app.

Google on Friday Confirm the error After investigation she said she was able to replicate the problem “under a limited set of circumstances”. The company determined that the problem was caused by an unintended backlash between the Microsoft Teams app and the Android operating system. Google said that both Google and Microsoft had prioritized the issue, and had advanced that there would be an update to Teams to address it.

For its part, Google said it will roll out an Android update on January 4. The company said it was only aware of one user affected by the flaw, but it nonetheless encouraged users who have Teams installed on any device. Running Android 10 and above to update the app as soon as possible. (Before Microsoft updated the app, Google was advising users to uninstall and reinstall Teams to fix the problem in the meantime.)

The error was originally reported by a Reddit user With a Pixel 3 running Android 11. In late November, they had to call the emergency services to request an ambulance Because they thought their grandmother had a stroke. According to the user’s account, his phone froze after one ring even though it looked like a call had been made It works in the background. While the user said that the Pixel had informed him that his location had been sent to emergency services, he was unable to speak to the emergency services operator.

after trying again in vain, The user decided to call 911 on their grandmother’s landline. They noted that they do not have a land line at home and should be able to trust that their phones will be able to make emergency phone calls.

“I’ll let you know from experience that the last thing you want to do during an actual emergency is your phone malfunctioning,” User wrote. “Especially when time is of the essence, and the sooner emergency services get to your door, the more likely you are to survive.”

I totally agree with the Reddit user here. I also don’t have a landline at home and would be at a loss as to how to call 911 in an emergency in this case.. I would probably knock on all my neighbors’ doors until I find a working phone, adding to the stress you don’t need in an emergency.

Fortunately, it seems that the bug only affected one user who was able to find a solution, but the idea of ​​this being a problem on a large scale is really scary. It is also a reminder of how dependent humanity is on technology and how helpless we can be when it fails.

User wrote in to update to their Reddit post after Google responded to this issue.



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