T-Mobile and Verizon have discontinued their iPad discount program that was causing problems for customers

T-Mobile and Verizon have discontinued the iPad discount program they offered in partnership with Apple. in changing his observation Mac rumorsHowever, the company’s website no longer lists a promotion that previously allowed customers to save up to $200 by activating their iPad cellular through either carrier.

The program and similar programs offered by Apple to purchase iPhone and Apple Watch were the subject of a story Bloomberg Mark Gorman posted Dec. The article recounts the lengthy process he had to go through to claim the $100 off Apple Watch 7. His initial order was denied by T-Mobile, and it wasn’t until after “several hours” of phone calls and an eventual escalation that the problem was. resolved.

“While I had difficulties with T-Mobile, Verizon users were reporting similar issues, particularly with iPad discounts,” Gurman wrote at the time. In fact, you will find many people recounting their own frustrations with the program in his program Twitter mentions. In short, it appears that T-Mobile and Verizon have been rejecting some discount requests without providing much of an explanation for their actions. The conditions for the upgrade were also presented in such a way that they appear much simpler than in practice.

However, it’s not clear if these complaints were what prompted Apple, T-Mobile, and Verizon to discontinue the program. “The iPad discount with Apple has been a limited time offer that has been on the market since April 2021 and expired on December 31,” a T-Mobile spokesperson told Engadget. “We are always looking for opportunities to give our customers the best deals on hardware.”

We have also reached out to Apple and Verizon for comment. We will update this article when we receive a response from them.

Update 1:05 PM ET: Comment added by T-Mobile.

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